Documentation

Campaigns

Create multi-step drip campaigns to nurture leads with timed message sequences.

Creating a Campaign

  1. Navigate to Campaigns page
  2. Click New Campaign
  3. Enter a Name and optional description
  4. Select Target Groups - contacts from these groups will receive the campaign
  5. Add Message Steps:
    • Write the message content
    • Set the delay before this step (minutes, hours, or days)
    • Add more steps as needed
  6. Optionally set a Schedule to start the campaign later
  7. Click Save

Campaign Status

StatusMeaning
PENDINGCampaign created but not yet started
ACTIVECampaign is running and sending messages
PAUSEDCampaign temporarily stopped, can be resumed
COMPLETEDAll targets have received all messages

Managing Targets

Click on a campaign to view its Targets - the list of contacts receiving the campaign.

Each target shows their current step and status.

Individual targets can be stopped if they opt out or are no longer interested.

Tips

  • • Use spintax to create message variations: {Hi|Hello|Hey}
  • • Start with shorter delays to test, then adjust based on response rates
  • • Keep messages concise - WhatsApp is for quick conversations
  • • Always provide a way to opt out (e.g., "Reply STOP to unsubscribe")
Campaigns