Broadcasts
Send one-time messages to multiple contacts at once. Great for announcements, promotions, and updates.
Broadcasts vs Campaigns
| Feature | Broadcast | Campaign |
|---|---|---|
| Messages | Single message | Multiple steps |
| Timing | All at once | Spaced with delays |
| Use Case | Announcements, promos | Lead nurturing, drip sequences |
Creating a Broadcast
- Navigate to Data → Broadcasts
- Click New Broadcast
- Enter a Name for easy identification
- Write your Message
- Optionally attach Media (image, video, document, or audio)
- Select Target Groups - all contacts in these groups will receive the message
- Choose to Send Now or Schedule for later
- Click Save
Broadcast Status
| Status | Meaning |
|---|---|
| DRAFT | Saved but not sent yet |
| SCHEDULED | Will be sent at the scheduled time |
| SENDING | Currently sending to targets |
| COMPLETED | All messages sent |
| FAILED | Could not complete sending |
Media Attachments
You can attach one media file to your broadcast:
- Image - JPG, PNG, WebP
- Video - MP4
- Document - PDF, DOC, XLS
- Audio - MP3, OGG
Note: Media files should be hosted online. Enter the URL of the file.