Documentation

Broadcasts

Send one-time messages to multiple contacts at once. Great for announcements, promotions, and updates.

Broadcasts vs Campaigns

FeatureBroadcastCampaign
MessagesSingle messageMultiple steps
TimingAll at onceSpaced with delays
Use CaseAnnouncements, promosLead nurturing, drip sequences

Creating a Broadcast

  1. Navigate to Data → Broadcasts
  2. Click New Broadcast
  3. Enter a Name for easy identification
  4. Write your Message
  5. Optionally attach Media (image, video, document, or audio)
  6. Select Target Groups - all contacts in these groups will receive the message
  7. Choose to Send Now or Schedule for later
  8. Click Save

Broadcast Status

StatusMeaning
DRAFTSaved but not sent yet
SCHEDULEDWill be sent at the scheduled time
SENDINGCurrently sending to targets
COMPLETEDAll messages sent
FAILEDCould not complete sending

Media Attachments

You can attach one media file to your broadcast:

  • Image - JPG, PNG, WebP
  • Video - MP4
  • Document - PDF, DOC, XLS
  • Audio - MP3, OGG

Note: Media files should be hosted online. Enter the URL of the file.

Broadcasts